Legal

Privacy Policy

Last updated: April 13, 2026  |  Keylink Transport Inc.

Keylink Transport Inc. ("Keylink Transport," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights with respect to that information. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Information Protection Act (BC PIPA).

1. Information We Collect

We collect personal information only when you voluntarily provide it to us, such as when you:

  • Submit a freight quote or load request form
  • Apply for a job through our careers page
  • Contact us by email or phone

The types of information we may collect include:

  • Full name and company name
  • Email address and phone number
  • Shipment details (origin, destination, cargo type, dates)
  • Resume and employment history (for job applicants)

We also collect non-personal technical data automatically when you visit our website, including IP address, browser type, pages visited, and referring URLs, through standard web server logs and analytics tools.

2. How We Use Your Information

We use the personal information we collect to:

  • Respond to freight quote requests and provide pricing information
  • Contact you about your inquiry within one business day
  • Process and evaluate employment applications
  • Improve our website and services
  • Comply with legal obligations

We do not use your personal information for unsolicited marketing communications without your consent.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only with:

  • Service providers who assist us in operating our website (e.g., form processing via Formspree), subject to confidentiality obligations.
  • Legal authorities if required by law or to protect the rights, property, or safety of Keylink Transport or others.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Quote request data is typically retained for up to 24 months. Job application data is retained for up to 12 months after the position is filled.

5. Cookies & Analytics

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze traffic patterns. You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of the site.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under applicable Canadian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent for certain uses (where applicable)
  • Request deletion of your personal information, subject to legal retention obligations

To exercise these rights, contact us at info@keylinktransport.com. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website is not directed at children under the age of 16, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact our Privacy Officer:

See also: Terms of Use